Shipping policy

Any customs charges or taxes imposed by your country's legal rules will be met by the consumer, therefore it's a good idea to double-check with your local authorities before placing your order.

We are not liable for any uncollected items owing to incomplete/wrong addresses or failed delivery attempts after your order has shipped. We are not responsible for unplanned delays caused by inclement weather or customs processing processes.

Refunds will be processed only after formal confirmation from the postal agency in the case of missing or lost parcels. The investigation might take up to two months to complete, according to international postal laws

We are a comparatively small business with a small workforce, thus we try to pack your order within 24 hours. To guarantee that all items are carefully wrapped, please allow 1-2 business days for processing.

For Local Ghanaian EXPRESS orders; please allow 24-36 hours(in business days) for shipping.